Smart Duka: Lessons Learnt in Developing Kenya’s Micro Retail Sector

TechnoServe is partnering with Okta to develop a bundled tech, or “one-click” platform, that will enable small business owners in low-income countries to seamlessly manage their operations and improve their enterprises.

Read the results from TechnoServe's survey of 337 micro-retail program participants about the impact COVID-19 has had on their businesses.

The Smart Duka partnership has worked to improve the livelihoods of women and men who own and operate essential micro-retail outlets. This case study highlights the progress and impact of the program.