Micro-retailers have become an important part of Nairobi’s circular economy—and champions for recycling.

A woman steps onto a pile of cardboard boxes to be recycled
Damaris Wambua sorts recyclable cardboard waste in Nairobi (TechnoServe / Joseph Kariuki)

Small businesses can have a big impact on the environment. As the world marks the International Day of Zero Waste, we are celebrating Kenyan micro-retailers who are creating change in their community through the circular economy.

What is the International Day of Zero Waste?

In 2022, the United Nations declared March 30th the International Day of Zero Waste, making it one of the newest officially recognized global observances. The designation is designed to drive action and partnerships to promote waste management and the circular economy. It closely supports the United Nations Sustainable Development Goals (SDGs), particularly SDG 12: Ensure sustainable consumption and production patterns.

Waste Management in Kenya

According to the World Bank’s What a Waste 2.0 report, the world generates over 2 billion tons of municipal solid waste annually, with at least 33% of that not being managed in an environmentally safe manner. The report further projects that as global populations grow and the world increasingly urbanizes, this will push global waste to a staggering 3.4 billion tonnes of waste generated annually. 

Many countries like Kenya are rapidly developing without proper systems in place to manage their waste. The National Environment Management Authority (NEMA)the Kenyan government agency responsible for managing the environment and implementing environmental policiesestimates that Kenya generates eight million tons of waste annually. It also estimates that 62% of the waste generated in the city of Nairobi is incinerated or disposed of in illegal dumpsites, along the side of the road, or in waterways, contributing to pollution. 

The Role of Micro-Retailers in Circularity Initiatives

The retail industry is one of the largest waste contributors. With micro-retailers—including the duka owners—making up over 70% of the sector, they are a critical focus for circularity initiatives and effective waste management efforts.

Samuel Okwemba collects plastic to recycle at his duka (TechnoServe / Joseph Kariuki)

Since 2015, the Smart Duka Initiative has provided business and market linkage support to over 50,000 micro-retailers in Kenya. In 2023, the Smart Duka Initiative integrated waste management into its interventions, developing a micro-retail waste management module and a micro-retail strategy incorporating duka owners into the waste value chain.

How Kenyan Duka Owners Are Getting Involved

In 2024, the Smart Duka Initiative partnered with recycling businesses Takataka ni mali and Mr. Green Africa to support duka owners with business solutions and practical waste management strategies. As part of this effort, 600 duka owners have been trained in waste management practices and integrated into the waste value chain, enabling them to serve as waste collectors and aggregators within their communities. They were trained on waste segregation, proper waste storage, and its disposal. 

The intervention led to the development of a waste aggregation model that integrated micro-retailers into the waste value chain through Smart Duka business groups in the Huruma, Mathare, and Umoja regions in Nairobi. As a result, 264 micro-retailers participated as waste aggregators, collectively aggregating 8 tons of plastic and cardboard waste between June 2024 to November 2024.

Becoming Champions for the Circular Economy in Kenya

Gif of duka owner sorting plastic into bag
Samuel Okwemba sorting plastic at his duka (TechnoServe / Joseph Kariuki)

Samuel Okwemba, a duka owner in Nairobi who has been in business for six years, participated in a waste management training from TechoServe in 2024. Before taking the training, Samuel was not aware that the waste he was disposing of had the potential to generate income. 

“I didn’t know I was throwing away money,” Samuel shared. “Through the Smart Duka training, I learned to correctly segregate waste, sell it to a recycler, and get an extra coin that went to expanding my business.”

His duka primarily generates cardboard, plastic bottles, and paper waste, which recyclers find valuable. Samuel is using the knowledge and skills gained from the training to become a waste recycling champion in his community. His buyback option for his customers is bringing him more customers than before.

“When I sell soda, for example, I usually request the customer to return the plastic bottle, which I buy from them. This has made my shop a favorite of many customers who like this buy back initiative.”

Samuel has been championing for more duka owners in his region to become waste recyclers by training them on how to segregate waste. Although some complain they lack storage space to store the waste, Samuel advises them to use his leased storage space.

Economically Empowering Women and Youth through Waste Management

Damaris Wambua has run a duka for eight years. Inspired by the opportunity to improve the environment, she participated in the waste management training. Now, she is empowering women in her social groups to participate in the circular economy. She has created work for women who were not employed, paying them for the waste they collect. “Now they have something to put on the table,” she said. “They are getting some income from this waste management.”

Damaris Wambua aggregates plastic waste to sell to recyclers (TechnoServe / Joseph Kariuki)

Daniel Musili, who has run a micro-retail business in Mathare North for more than 25 years, also participated in the waste management training. Before, Daniel would dispose of waste generated from his duka in the waste collection points in the neighborhood. Since the training, he has been working with young people in his waste collection work..

“I have become known in the neighborhood as the waste collector,” he said. “[Community members] store empty boxes and plastics for me to pick them up. I keep encouraging them to do this as it keeps our neighborhood clean.”

Daniel Musili collects cardboard at his duka in Nairobi (TechnoServe / Joseph Kariuki)

As the world marks International Day of Zero Waste, entrepreneurs like Samuel, Damaris, and Daniel show how circularity initiatives can deliver environmental and economic benefits.

FAQs

Want to learn more?

Why is recycling important for small businesses in Kenya?

Recycling helps micro-retailers reduce waste, generate extra income, and build sustainable communities.

How does TechnoServe support waste management in Kenya?

Through the Smart Duka Initiative, TechnoServe trains duka owners in sustainable waste practices and links them to the recycling value chain.

What are circularity initiatives in Africa?

These are community-led efforts to reduce, reuse, and recycle materials, often led by entrepreneurs or small businesses.

Albert Mwangi

Albert Mwangi

Albert Mwangi is a seasoned strategic communications and partnerships expert with over 15 years of experience driving impactful narratives for development organizations. His expertise spans knowledge management, digital storytelling, and transforming complex program insights into compelling content for policymakers, media, and global stakeholders. He has worked with governments, the private sector, and international institutions to amplify development outcomes.

Beyond his professional achievements, Albert is passionate about mentorship, community engagement, and personal growth. An avid fitness enthusiast and traveler, he thrives on exploring new cultures while empowering emerging professionals in the communications field.

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